Privacy policy

Article 1: Preamble

The purpose of this privacy policy is to inform users of the site:

·       Sur la manière dont sont collectées leurs données personnelles. Sont considérées comme des données personnelles, toute information permettant d’identifier un utilisateur. A ce titre, il peut s’agir : de ses noms et prénoms, de son âge, de son adresse postale ou email, de sa localisation ou encore de son adresse IP (liste non-exhaustive) ;

·       Sur les droits dont ils disposent concernant ces données ;

·       Sur la personne responsable du traitement des données à caractère personnel collectées et traitées ;

·       Sur les destinataires de ces données personnelles ;

·       Sur la politique du site en matière de cookies.

This policy supplements the legal notices available to users at the following address: Legal notices

Article 2: Principles relating to the collection and processing of personal data

In accordance with Article 5 of European Regulation 2016/679, personal data is:

· Processed lawfully, fairly, and transparently in relation to the data subject;

· Collected for specific, explicit, and legitimate purposes (see Article 3.1 herein), and not further processed in a manner incompatible with those purposes;

· Adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed;

· Accurate and, where necessary, kept up to date. Every reasonable step must be taken to ensure that personal data that is inaccurate, having regard to the purposes for which it is processed, is erased or rectified without delay;

· Stored in a form that allows the identification of data subjects for no longer than is necessary for the purposes for which they are processed;

· Processed in a manner that ensures appropriate security of the data collected, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.

Processing is lawful only if, and to the extent that, at least one of the following conditions is met:

· The data subject has consented to the processing of their personal data for one or more specific purposes;

· Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

· Processing is necessary for compliance with a legal obligation to which the controller is subject;

· Processing is necessary to protect the vital interests of the data subject or another natural person;

· Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

· Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Article 3: Personal data collected and processed when browsing the website

Article 3.1: Data collected

The personal data collected as part of our business activities are as follows: access to the customer area, requests sent by email from the website (contact page and customer area).

The collection and processing of this data serves the following purpose(s): access to the Customer Area, product support and after-sales service requests, job applications, partnership requests, commercial requests.

Article 3.2: Data collection method

No data is collected automatically.

They are stored by the data controller under reasonable security conditions for a period of 10 years.

The company may retain certain personal data beyond the periods specified above in order to comply with its legal or regulatory obligations.

Article 3.3: Data hosting

The BH Technologies website is hosted by: Gandi SAS.

Head office address: please refer to the page Legal notices

Article 3.5: Cookie policy
We use cookies to improve your browsing experience, deliver personalised advertising or content, and analyse our traffic. By clicking ‘Accept All’, you consent to our use of cookies.

Article 4: Data controller and data protection officer

Article 4.1: The data controller

The person responsible for processing personal data can be contacted as follows:

By post to the following address: 7 rue Antoine Polotti, 38000 Grenoble, France;

By telephone, on +33456005000;

By email: info@bh-technologies.com.

If, after contacting us, you feel that your data protection rights have not been respected, you may submit a complaint to the CNIL (French Data Protection Authority).

Article 5: User rights regarding data collection and processing

Any user concerned by the processing of their personal data may exercise the following rights, in accordance with European Regulation 2016/679 and the French Data Protection Act (Law 78-17 of 6 January 1978):

· Right of access, rectification and erasure of data (set out in Articles 15, 16 and 17 of the GDPR respectively);

· Right to data portability (Article 20 of the GDPR);

· Right to restriction (Article 18 of the GDPR) and to object to data processing (Article 21 of the GDPR);

· Right not to be subject to a decision based solely on automated processing;

· Right to determine the fate of data after death;

· Right to lodge a complaint with the competent supervisory authority (Article 77 of the GDPR).

To exercise your rights, please send your letter or email (see contact details in Article 4).

In order for the data controller to comply with the request, the user may be required to provide certain information such as: their first and last names, email address, and account, personal space or subscriber number.

Visit the website cnil.fr for more information about your rights.

Article 6: Conditions for modifying the privacy policy

The publisher of the BH Technologies website reserves the right to modify this Policy at any time in order to ensure that users of the website comply with applicable law.

Any changes shall not affect purchases made previously on the website, which remain subject to the Policy in force at the time of purchase and as accepted by the user when confirming the purchase.

Users are invited to read this Policy each time they use our services, without the need for formal notification.

This policy was updated on 03/03/2025.